Cancellation | Catch the wave swim club

Cancellation

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How do I withdraw from lessons?

In order to cancel your child’s swim lessons, a completed withdrawal form must be submitted at least 30 days prior to the last lesson. You may withdrawal by emailing the office. You will receive an email confirmation within 48 hours.  Handwritten letters phone calls or verbal notifications will not be accepted as a form of withdrawal. Thank you for your understanding!

Why do you need to give 30 days notice before withdrawing from a class?

There are two reasons. First, due to the popularity of our programs there tends to be a long wait list with families ready to fill an open spot. By getting 30 days notice, we are able to give them ample time to adjust their schedules and, often, cancel other swim lessons with another company so they can start with Catch the Wave.   Second, the 30 days notice provides us time to determine our staffing needs, supplies and other operational adjustments.