Frequently asked questions
What age is the best time to start lessons?
How do I register for lessons?
What can I expect on my first day?
What if my child cries during class?
How do I change the date and time of my lessons?
Why do you charge a month in advance?
Your payment reserves your enrollment and ensures your child has a place with us.
Do you offer makeups for missed classes?
How do I take a break from lessons?
We make it a point to meet the needs of our customers through flexible scheduling options, instructor requests, proper class ratios, etc. The drop policy outlined below ensures that we are able to do just that with the use of proper planning.
This allows us enough time to make sure that classes are properly filled and staffed which is crucial to maintaining our Student:Instructor ratios.
This is in place to make the creation, consolidation, and transition of classes as smooth as possible.
Can I request an instructor?
What happens in the case of bad weather?
Depending on the severity, classes might be cancelled. When this happens a free makeup class will be issued.
For additional questions, please contact us using the link below!